ANSWERING ACCOUNTING INTERVIEW QUESTIONS
- This position requires the ability to deal with the public, faculty, staff and students with tact and discretion. How would you handle the following situation: A prominent community member and donor to the University insists in talking with your supervisor regarding a controversial news article about the University. Your supervisor does not have the time to take the call, and in fact, prefers not to take the call. How would you handle this person.
- Describe the type of correspondence that you have composed? Were they for your supervisor's signature or for your own? What types of editing have you performed?
- Describe What techniques do you use to organize your work? What kinds of things do you consider when prioritizing your work?
- As a member of the staff, you will have access to all correspondence and files which contain highly confidential information. Based on your experience and judgment, what types of information and situations do you consider confidential? Please give us an example of working with confidential information.
- What types of filing systems have you worked with and/or managed? How do you ensure that filing is kept current and is being done accurately? If you were finding retrieval problematic, what might you do differently?
- How would you handle competing demands that come in the form of tasks from others in the office when perhaps you had already planned your day or week? And, How do you get back on track after something unexpected has taken you from a task at hand?
- What is your experience with regard to handling scheduling, for example setting up individual or group meeting times, making meeting arrangements, or making travel arrangements?
- Describe your general clerical skills with respect to budget, accounting, purchasing procedures and note taking.
- With respect to your interpersonal skills, describe the nature and frequency of interactions in previous positions and with whom you interacted. Can you give an example of a difficult interaction? What made it difficult and how was it resolved?
- Please give us some examples of events, projects, or programs that you have coordinated or helped to coordinate.
- Describe your experience with forms processing, including the types of forms and the volume involved.
- Describe a past situation in which you worked as a member of a team. What was your role on the team and what did or would you do to help the team function at its best?
- What kinds of software (particularly word processing, databases and spreadsheets) have you used? Have you ever used electronic mail? How have you learned new programs - classes, manuals, one-on-one training?
- With which types of office equipment are you familiar? Describe your hiring or keyboard skills and the nature of word processing projects you have done in the past.
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